Computer Support Specialist O.E.C.

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Minimum Requirements for Computer Support Specialist Occupational Endorsement: 16 credits

Students must earn a C- grade or better in each course.

Credits
General University Requirements
Complete the general university requirements.
Occupational Endorsement Requirements
Complete the occupational endorsement requirements.
Computer Support Specialist Program Requirements
Complete the following:
CITS F203Information Technology Support Fundamentals4
CITS F204Introduction to Computer Networks3
CITS F212Server Operating Systems3
CITS F261Computer and Network Security3
CITS F281Professional Practices in IT3
Total Credits16

Upon completion of the Computer Support Specialist O.E.C., students are prepared to sit for the CompTia A+, CompTia Net+ and CompTia Sec+ exams through the Computing Technology Industry Association (CompTIA). 

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Roadmaps

Roadmaps provide suggested semester-by-semester study plans for programs and are based on full-time enrollment, unless otherwise specified.

  • This roadmap should be used in conjunction with regular academic advising sessions. All students are encouraged to meet with their advisor or mentor each semester.
  • Certain courses and milestones must be completed in the specified semester to ensure on-time graduation.
  • Transfer credits may affect the roadmap.
  • Requirements, course availability, and sequencing may change.
  • Courses marked with (*) are recommended.
First Year
FallCreditsSpringCredits
CITS F203204CITS F261203
CITS F204203CITS F281203
CITS F212203 
 10 6
Total Credits 16

Footnote Definitions

General Education Requirements Degree Requirements Program & Other Requirements
1--Communication 8--Alaska Native-themed 20--Program Requirement
2--Arts 9--Communication 21--Capstone Requirement
3--Humanities 10--Computation 22--Concentration Course
4--Social Sciences 11--Ethics 23--General Elective
5--Additional Arts, Humanities or Social Sciences 12--Humanities 24--Minor Course
6--Mathematics 13--Human Relations 25--Upper Division
7--Natural Sciences 14--Humanities or Social Sciences 26--Program Elective
15--Library & Information Research
16--Mathematics
17--Natural Sciences
18--Other
19--Social Sciences
 

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Learning Outcomes

Learning Outcomes are specific, measurable statements that define the knowledge and skills students will gain by the end of the program.

Graduates of this program will be able to:

  • Demonstrate foundational technical skills to securely configure, maintain and support PC, mobile, and IoT device operating systems and hardware
  • Demonstrate essential networking skills to securely install, manage and support devices, protocols, and services within a network infrastructure
  • Demonstrate basic-level system administration skills related to securely deploying, administering and troubleshooting server operating systems and infrastructure services
  • Demonstrate an ability to analyze, troubleshoot and solve technical problems related to computer and networking technology
  • Demonstrate professional skills essential in meeting the diverse technical support needs of non-IT computer users