Computer Support Specialist O.E.C.
Minimum Requirements for Computer Support Specialist Occupational Endorsement: 16 credits
Students must earn a C- grade or better in each course.
| Code | Title | Credits |
|---|---|---|
| General University Requirements | ||
| Complete the general university requirements. | ||
| Occupational Endorsement Requirements | ||
| Complete the occupational endorsement requirements. | ||
| Computer Support Specialist Program Requirements | ||
| Complete the following: | ||
| CITS F203 | Information Technology Support Fundamentals | 4 |
| CITS F204 | Introduction to Computer Networks | 3 |
| CITS F212 | Server Operating Systems | 3 |
| CITS F261 | Computer and Network Security | 3 |
| CITS F281 | Professional Practices in IT | 3 |
| Total Credits | 16 | |
Learning Outcomes
Learning Outcomes are measurable statements that describe knowledge or skills achieved by students upon completion of the program.
Students graduating from this program will be able to:
- Demonstrate foundational technical skills to securely configure, maintain and support PC, mobile, and IoT device operating systems and hardware
- Demonstrate essential networking skills to securely install, manage and support devices, protocols, and services within a network infrastructure
- Demonstrate basic-level system administration skills related to securely deploying, administering and troubleshooting server operating systems and infrastructure services
- Demonstrate an ability to analyze, troubleshoot and solve technical problems related to computer and networking technology
- Demonstrate professional skills essential in meeting the diverse technical support needs of non-IT computer users
