Information Technology Specialist Certificate

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Minimum Requirements for Information Technology Specialist Certificate: 30 credits

Students must earn a C- grade or better in each course.

General University Requirements
Complete the general university requirements.
Certificate Requirements
Complete the certificate requirements.7-9
As part of the certificate requirements, complete the following:
Human Relations
Individual, Society and Culture
Human Relations
Introduction to Sociology
Information Technology Specialist Program Requirements
Complete the following:
CITS F203Information Technology Support Fundamentals4
CITS F204Introduction to Computer Networks3
CITS F212Server Operating Systems3
CITS F261Computer and Network Security3
Complete 8-9 credits from the following or program coordinator-approved courses:8-9
Microcomputer Operating Systems
Word Processing
Microcomputer Spreadsheets
Computer Business Applications
Microcomputer Applications: Topics 2
Desktop Publishing
Microcomputer Databases
Digital Graphics
Digital Photography
Operating Systems Support
Operating Systems: Topics 1
Implementing Internet Tools and Technologies
Graphics and Multimedia for the Web
Website Design
System and Network Services Administration
Networking and LAN Infrastructure Basics
Routing and Switching Essentials
Cybersecurity Defense and Countermeasures
Network Security Penetration Testing
Directory Services Administration
IT Troubleshooting Skills
Information Technology: Topics
Pass a certification review requiring students to demonstrate proficiency in the following skill areas: operating systems, hardware, and network support and troubleshooting. 2
General Electives0-2
Total Credits30-31

May be repeated for different topics.


Prior to graduation, all students are required to pass a certification review that includes a hands-on scenario task and the development and presentation of a portfolio of work.

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Learning Outcomes

Learning Outcomes are measurable statements that describe knowledge or skills achieved by students upon completion of the program.

Students graduating from this program will be able to:

  • Have foundation-level technical skills to provide entry-level support and troubleshooting in the following areas: 1) operating systems 2) hardware 3) networking 4) troubleshooting
  • Have the communication, computation and human relations skills required of an entry-level IT support professional