Information Technology Specialist Certificate
Minimum Requirements for Information Technology Specialist Certificate: 30 credits
Students must earn a C- grade or better in each course.
| Code | Title | Credits |
|---|---|---|
| General University Requirements | ||
| Complete the general university requirements. | ||
| Certificate Requirements | ||
| Complete the certificate requirements. | 7-9 | |
| As part of the certificate requirements, complete the following: | ||
| Human Relations | ||
| Individual, Society and Culture | ||
or ABUS F154 | Human Relations | |
or SOC F101X | Introduction to Sociology | |
| Information Technology Specialist Program Requirements | ||
| Complete the following: | ||
| CITS F203 | Information Technology Support Fundamentals | 4 |
| CITS F204 | Introduction to Computer Networks | 3 |
| CITS F212 | Server Operating Systems | 3 |
| CITS F261 | Computer and Network Security | 3 |
| Complete 8-9 credits from the following or program coordinator-approved courses: | 8-9 | |
| Microcomputer Operating Systems | ||
| Word Processing | ||
| Microcomputer Spreadsheets | ||
| Computer Business Applications | ||
| Microcomputer Applications: Topics 2 | ||
| Desktop Publishing | ||
| Microcomputer Databases | ||
| Digital Graphics | ||
| Digital Photography | ||
| Operating Systems Support | ||
| Operating Systems: Topics 1 | ||
| Implementing Internet Tools and Technologies | ||
| Graphics and Multimedia for the Web | ||
| Website Design | ||
| System and Network Services Administration | ||
| Networking and LAN Infrastructure Basics | ||
| Routing and Switching Essentials | ||
| Cybersecurity Defense and Countermeasures | ||
| Network Security Penetration Testing | ||
| Directory Services Administration | ||
| IT Troubleshooting Skills | ||
| Information Technology: Topics | ||
| Pass a certification review requiring students to demonstrate proficiency in the following skill areas: operating systems, hardware, and network support and troubleshooting. 2 | ||
| Electives | ||
| General Electives | 0-2 | |
| Total Credits | 30-31 | |
- 1
May be repeated for different topics.
- 2
Prior to graduation, all students are required to pass a certification review that includes a hands-on scenario task and the development and presentation of a portfolio of work.
Learning Outcomes
Learning Outcomes are measurable statements that describe knowledge or skills achieved by students upon completion of the program.
Students graduating from this program will be able to:
- Have foundation-level technical skills to provide entry-level support and troubleshooting in the following areas: 1) operating systems 2) hardware 3) networking 4) troubleshooting
- Have the communication, computation and human relations skills required of an entry-level IT support professional
